FAQs

Where does Cart Corner deliver?

We currently deliver across South Africa.

How much does delivery cost?

Standard delivery costs R99 for orders below R1,000. Orders of R1,000 or more qualify for free standard delivery.

How long does delivery take?

Our estimated standard delivery time is 5–8 business days. Delivery times may vary depending on your location, courier operations, public holidays, and unforeseen circumstances.

How can I track my order?

Where tracking information is available, it may be provided after your order has been dispatched.

Can I change or cancel my order?

If you need to change or cancel an order, please contact us as soon as possible through our Contact Us page. Once an order has been processed or dispatched, changes or cancellations may no longer be possible.

Can I return an item if I change my mind?

We do not accept returns or refunds for change of mind, incorrect product selection, or simply deciding that you no longer want an item. Please review our Return and Refund Policy for full details.

What if my order arrives damaged or incorrect?

If your order arrives damaged, defective, or incorrect, contact us through our Contact Us page within 48 hours of delivery. Please provide your order details and clear photos or videos showing the issue.

Are the product images accurate?

We make reasonable efforts to display products accurately. However, colours and appearance may vary slightly depending on your device, screen settings, and lighting conditions.

Which payment methods are available?

Available payment methods will be displayed during checkout.

Is shopping at Cart Corner secure?

We take reasonable steps to support a secure shopping experience. Payments are handled through the payment providers available at checkout.

How can I contact Cart Corner?

For questions about products, orders, delivery, or other enquiries, please visit our Contact Us page.