Refund policy

At Cart Corner, we want you to have a smooth and reliable shopping experience. Please review your order carefully before completing your purchase.

Returns

We do not accept returns or refunds for change of mind, incorrect product selection, or simply deciding that you no longer want an item.

If your order arrives damaged, defective, or incorrect, please contact us through our Contact Us page within 48 hours of delivery.

Please provide your order details and clear photos or videos showing the issue so we can review your claim.

Damaged, Defective or Incorrect Items

If your claim is approved, Cart Corner will assess the appropriate resolution, which may include a replacement or another suitable solution.

Claims should be submitted within 48 hours of delivery. Claims submitted after this period may not be accepted, subject to applicable consumer protection laws.

Refunds

If a refund is approved, it will be processed using the original payment method where possible. The time required for the funds to appear may depend on your payment provider.

Order Changes and Cancellations

If you need to change or cancel an order, please contact Cart Corner as soon as possible through our Contact Us page. Once an order has been processed or dispatched, changes or cancellations may no longer be possible.

Contact Us

For assistance with damaged items, returns, or refund enquiries, please use the Contact Us page on our website.

Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable South African law.